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Frequently Asked Questions

Can I change or cancel my order?

You can always change your order before you checkout - just go to the shopping bag and you can add or remove items.
If your order has been already checked out, you are not able to cancel or make changes.

Can I track my order?

After an order is placed, we will send you an email with the shipping details. This will include a tracking number and link, which will tell you when you can expect the delivery and also give you information on the status of the order.

How do I learn about product safety information?

You can check our detailed description on the product details page to ensure that it meets your safety requirements.

Does the product contain small parts and is it suitable for children?

You can select the product you like on the product details page, and the picture shows the packaging list. You can follow the picture to make sure it is suitable for children to play with.